Privacy Policy

Introduction

Blue Peak Renewals ("we", "our", or "us") operates the Blue Peak Renewals website and provides aluminum can recycling services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information when you use our website and services.

Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use our website or services.

Information We Collect

Contact Information

When you schedule a pickup, complete our contact form, or subscribe to our newsletter, we collect:

• Full name
• Email address
• Phone number
• Residential address
• Pickup preferences and schedule

Website Information

When you visit our website, we automatically collect certain information:

• Browser type and version
• IP address
• Pages visited and time spent
• Referring website or source
• Device information (operating system, screen resolution)

Optional Information

You may optionally provide additional information in messages, inquiries, or comments to help us better serve your needs.

How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your pickup requests and service appointments
• To send you service updates, confirmations, and reminders
• To respond to your inquiries and provide customer support
• To send newsletter updates and educational content (with your consent)
• To improve our website, services, and user experience
• To comply with legal obligations
• To prevent fraud and ensure service security

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

We use secure, encrypted connections (HTTPS) for any sensitive information transmission. Your contact information is stored securely and accessed only by authorized personnel.

Data Retention

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. For pickup service accounts, we maintain your information for active service periods plus one year for record-keeping and service improvements. You may request deletion of your information at any time, subject to legal retention requirements.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We only share information:

• With our service providers who assist in operations (e.g., email services, scheduling platforms)
• When legally required by law or court order
• To protect our rights, privacy, safety, or property
• With your explicit consent

Cookies and Tracking Technology

Our website uses cookies and similar tracking technologies to enhance user experience. Cookies are small files stored on your device that help us remember your preferences and analyze website usage.

You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external websites. We encourage you to review their privacy policies before providing any information.

Your Privacy Rights

You have the right to:

• Access the personal information we hold about you
• Correct or update inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request a copy of your information in portable format

To exercise any of these rights, please contact us at (704)818-0841 or through our contact form.

Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information and terminate the child's account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Continued use of our website and services following such changes constitutes your acceptance of the updated Privacy Policy.